Software development in companies is teamwork within responsibility and decisions hierarchies. This applies to classic team structures as well as to modern agile teams. The importance of soft skills is often underestimated. “Soft” skills such as moderation and empathy often stand behind the qualifications understood as “technical know-how”, although they are an important part of them. With trained soft skills, motivation and pulling power in the team, making decisions, the daily work of persuasion on a small and large scale gains a new quality.
In this three-day training course you will practice in theory and many practical exercises to consciously, efficiently and successfully design communication in the context of your projects. You will learn how to conduct conversations strategically correct, how to make target-oriented presentations, how to moderate and solve conflicts in a team. Self-reflection also plays an important role.
► Basics of communication models and types
► Organizational and social factors
► Conducting conversations (individual and group conversations)
► Visualization techniques
► Moderation techniques
► Basics of conflict management
► Reflection techniques
► Conduct conversations consciously
► Use visualization techniques purposefully for presentations
► Moderate workshops
► Recognize and resolve conflicts
► To reflect on one’s own communication behaviour
Open box for more information & booking
2.050,00 € (plus VAT, if applicable less discounts)
Donnersbergweg 4, 67059 Ludwigshafen
► Small learning group of maximum 10 people
► Didactically trained and experienced trainer
► Drinks, snacks and lunch on all training days are included
► Including training documents and practice material
You have a whole team that wants to attend the training?
Then find out here about our in-house training courses and contact us for a personal consultation.
Heike Molin studied computer science and has already gained more than 20 years of professional experience as project manager, IT management consultant, executive, moderator and trainer. She has focused on soft skills training to strengthen social and personal skills, and agile training. There she passes on to training participants her know-how about an agile mindset, scrum, kanban, design thinking and agile leadership.
Ali M. Akbarian has more than 25 years of professional experience in the IT sector and has been exposed to numerous industries such as financial services, insurance, government and banking. Today he works as a business analyst, coach, project coordinator and trainer for soft skills, business analysis and leadership responsibility. He is an active member of iSAQB e.V. and leads the working group for the upcoming certification level CPSA Expert Level.
You have questions and would like to learn more about the training? We would be happy to advise you personally: